1. The agreement
These terms apply to the purchase of a website as a subscription service from Siite. Any special terms are agreed in writing when the order is placed and take precedence over these terms.
2. The parties
The supplier is GetOnNet AS, organisation number 998 580 706, Ringsevja 2, 3830 Ulefoss (“Siite”, “the supplier”, “we”). The customer is the business that places the order (“the customer”, “you”). The service is sold to businesses and traders.
3. Price
The prices on siite.no are per month and are stated excluding value added tax (VAT). VAT is added to the invoice. The stated price for the package is the total price the customer must pay, unless otherwise agreed in writing. The price covers design, text, domain, email, hosting, security and support as described for the package on siite.no.
The supplier may adjust the prices once a year on the basis of changes in cost levels, public charges or other relevant circumstances. The customer will be notified in writing at least 30 days before a price change takes effect.
4. Free draft and ordering
The draft the customer receives before ordering is free of charge and without obligation, and is normally made within two working days after we have received the information we need. The agreement is binding on both parties once the customer has approved the draft or ordered the service in writing. Confirmation by email is sufficient.
However, the agreement is not binding if there has been a clerical or typing error in the offer from the supplier or in the customer’s order, and the other party realised or ought to have realised that such an error existed.
5. Agreement period and renewal
The service is ongoing and runs for an indefinite period, with a minimum agreement period of 3 months, unless otherwise agreed. The service is renewed automatically for a new agreement period on the otherwise applicable terms until a notice of termination has been confirmed (see section 11).
6. Payment
The supplier may claim payment from the time the website is available to the customer. The payment deadline is stated on the invoice and is at least 10 days from receipt. The supplier may require payment in advance. The service is invoiced in advance for at least 12 months at a time, unless otherwise agreed.
In the event of late payment, a payment reminder is sent with a reminder fee and interest under the Late Payment Interest Act (forsinkelsesrenteloven). In the event of non-payment, the claim may, after prior notice, be sent for debt collection, and the customer may be held liable for fees under the Debt Collection Act (inkassoloven).
7. Delivery and acceptance
Delivery has taken place when the website is available to the customer in a web browser. When the customer approves the draft and the website is published, the delivery is deemed accepted. Changes to what is to be delivered are agreed in writing between the parties.
The customer must give notice of any complaint (reklamasjon) within a reasonable time, and no later than 14 days after publication, if the customer has any objection to the delivery. The supplier corrects errors as soon as possible. A complaint does not give grounds for deferred payment.
8. Content, support and changes
The customer is given access to change the text and images on the website itself. Support is included and is provided through the form at siite.no/en/support, with a response within 24 hours. Telephone: +47 35 90 15 00.
Work beyond what the package includes, such as new pages, new features or major restructuring, is agreed separately and invoiced for time spent at NOK 1,390 excl. VAT per hour or part thereof, unless a fixed price has been agreed.
The customer is responsible for ensuring that text, images and other content that the customer itself supplies or adds does not infringe the rights of others or contravene Norwegian law.
9. Delay and compensation
If the supplier does not deliver in accordance with the agreement, and this is not due to the customer or circumstances on the customer’s side, the customer may, depending on the circumstances, withhold part of the payment until the service has been delivered as agreed. This must be notified to the supplier in writing.
The customer may claim compensation for documented loss resulting from the delay, limited to a maximum of twice the value of the agreement for the current agreement period. The supplier cannot be held liable for indirect loss.
10. Breach of contract
In the event of a material breach of these terms, for example non-payment after a payment reminder, the supplier may close or take down the website at the customer’s expense and risk until the matter has been remedied. The customer is itself responsible for errors caused by its own equipment, its own internet connection or services the customer has chosen outside Siite.
11. Termination
Notice of termination is to be sent in writing by email to hei@siite.no. The notice of termination is not considered registered until the customer has received written confirmation that it has been received and processed. The service runs until the end of the current agreement period. The notice of termination must be received no later than 30 days before the end of the current agreement period; otherwise, a new agreement period begins to run. The customer is obliged to pay for services that have not been terminated within the deadline. Amounts already paid for the current agreement period are not refunded.
12. Domain and ownership
The domain is registered with the customer as the owner, and the supplier manages the domain, email and hosting for as long as the agreement runs. On termination, the customer may take the domain with it. Design, setup and text created by the supplier belong to the supplier and do not go with the customer when the agreement ends, unless otherwise agreed in writing.
13. Force majeure
If performance of the agreement is wholly or partly prevented, or made significantly more difficult, by circumstances beyond the parties’ control, the parties’ obligations are suspended to the extent the circumstance is relevant, and for as long as the circumstance lasts. Such circumstances include, but are not limited to, strikes, lockouts, line faults at the telecoms operator, power cuts, natural events such as lightning strikes, earthquakes and floods, acts of war, acts of terrorism and any other circumstance that would be regarded as force majeure.
14. Dispute resolution
The parties shall seek to resolve any disputes amicably. Disputes that are not resolved fall within the jurisdiction of the ordinary courts, with Nedre Telemark District Court (Nedre Telemark tingrett) as the legal venue (verneting), or alternatively the Conciliation Board in Nome. All legal questions are decided in accordance with Norwegian law.
15. Changes to the terms
The supplier may update these terms. The current version is always available at siite.no/kjopsvilkar, and material changes are notified by email before they take effect.
Contact
GetOnNet AS · Ringsevja 2, 3830 Ulefoss · +47 35 90 15 00 · hei@siite.no